Float exchange process

[roger lee]

Just to be clear on the float exchange process.

There are lots of orders out there pending so please be patient as only so many orders can be filled at a time.

For Kodiak (Rotax Bahamas) customers areas:

For non-certified engines (UL) In the USA, and in other regions where warranty service is administered by the ROTAX distributor Kodiak (American Samoa, Antigua And Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Diego Garcia, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guam, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts And Nevis, Saint Lucia, Saint Pierre And Miquelon, Saint Vincent And The Grenadines, Suriname, Trinidad And Tobago, Turks And Caicos Islands, Uruguay, Venezuela, Virgin Islands)...


Customers with non-certified (UL) engines, that have affected serial numbers must contact their respective independent Service Centre, (iSC). At that time they may purchase the parts from the iSC.

When the old parts are returned and the paperwork is submitted with valid serial number, a credit will be issued back to the customer. (The iSC will require the customer to return the old floats, tagged with the engine serial number, before the customer can receive a refund.)

For customers who prefer to have the parts changed by a qualified independent Rotax Maintenance Technician, (iRMT), contact your service provider directly to make appropriate arrangements.

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If you don't have an engine in the serial range, but did purchase individual floats within the affected time period these can be included, but you will need to have your invoice as proof of purchase. Your distributor you purchased from may be able to help you if you did not keep the invoice.

p.s.
Just to let people know that these floats are the same, but have a dimple on the new floats. They are the same float material, but the difference is that instead of only two test performed before shipment they now get a third test and the new test is a pressure test. This process finds any floats susceptible to sinking.

Any floats that you may have with marks on them or scratches DO NOT affect the float as far as fuel absorption. Floats technically can last for the life of the engine. What could wear out is the float guide and pin from vibration and rubbing over time, but even this isn't very prevalent.

[roger lee]

Floats ordered directly from Bing most likely will not be covered which may put a a few people in a bind. It's a wait and see.